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IMPORTANT NOTE: As well as reading the following Terms and Conditions, you should also refer to the terms and conditions of each third party retailer you choose to purchase from before making any order.
Our services are operated by Vesyon, trading as 'Ropahoy' (referred to in these Terms as "we", "us", "our", and "Ropahoy"). We are a company in The Netherlands, with chamber of commerce number 55849067 and with a registered office at Auke Stellingwerfstraat 14B, 8921 NW Leeuwarden, The Netherlands. Our VAT number is NL851883394B01.
Content means any linked pages or blogs, features, information, text, graphics, photos, images, video, audio or other multimedia content, lists of items compiled by you, comments, reviews, links, or other materials uploaded, downloaded or appearing on, or linked to the Services, or applications offered from time to time by Ropahoy in connection therewith
Services means Ropahoy's websites, mobile applications and other platforms Ropahoy owns or controls and makes available to you
Ropahoy Partner means any third party retailer selling their products through Ropahoy
Terms means these terms and conditions together with our Privacy Policy.
You, Yours means the person or entity accessing or using the Services or Content
in any way that violates any local, national or other laws or regulations or any order of a court in any relevant jurisdiction;
for any purpose that is not permitted by these Terms;
in any way that infringes the rights of any person or entity, including their copyright, trade mark or other intellectual property rights, or other privacy or contractual rights;
to distribute advertisements of any kind or post or otherwise communicate any false or misleading material or message of any kind;
in any way that intentionally or unintentionally harasses, annoys, threatens or intimidates any other user;
in any way that promotes or incites, whether intentionally or unintentionally, racism, bigotry, hatred or physical harm of any kind;
in any way that is abusive, defamatory, inaccurate, obscene, offensive, objectionable or sexually exppcit;
to post photographs or images of another person without his/her permission (and if a minor, the permission of the minor's legal guardian);
to promote illegal or unlawful activities or in any way which may lead to the encouragement, procurement or carrying out of any unlawful or criminal activity or which may cause any harm, distress or inconvenience to any person;
to access, tamper with, cause damage to, or use non-pubpc areas of the Services, Ropahoy's computer systems, servers or equipment or the technical depvery systems of Ropahoy's
providers to access or attempt to access any data of other users of the Services or to penetrate any of the security measures relating to the Services, or to probe, scan, or test the vulnerabipty of any system or network or breach or circumvent any security or authentication measures;
in any way that intentionally or unintentionally deceives, defrauds or swindles any other user;
to introduce any malware, virus or other harmful software program that intentionally or unintentionally damages or interferes with the operation of the Services, including but not pmited to cancelbots, denial of service attacks, time-bombs, worms, Trojan horses, viruses or any other maleficent software or hardware;
interfere with, or disrupt, (or attempt to do so), the access of any user, host or network including, without pmitation, sending a virus, overloading, flooding, spamming, mail-bombing the Services, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Services;
to copy, modify, or distribute any other users' Content without their consent;
for commercial purposes other than as expressly permitted in these Terms;
to bypass measures used to prevent or restrict access to the Services;
to sopcit or provide unlawful services;
to harvest or otherwise collect information about others without their consent;
to gain unauthorised access to the Services, the server on which the Services is stored or any server, computer or database connected to the Services;
to forge any TCP/IP packet header or any part of the header information in any email or posting, or in any way use the Services to send altered, deceptive or false source-identifying information;
to scrape, crawl or spider or otherwise use the Services or any Content for phishing, spamming, trolpng or any unauthorised (commercial) purpose; or
to promote or support or sopcit involvement in any poptical platform or cause, repgion (recognised as organised or unorganised), cult or sect of any kind.
This mobile application and website is brought to you by Vesyon (trading as Ropahoy) chamber of commerce number 55849067 with registered address at Auke Stellingwerfstraat 14B, 8921 NW Leeuwarden, The Netherlands (Ropahoy). We take the privacy of our website and mobile application users very seriously. We ask that you read this Privacy Policy (Policy) carefully as it contains important information about how we will use your personal data.
For the purposes of the Data Protection Act 1998, Ropahoy (we or us) is the 'data controller' (i.e. the company who is responsible for, and controls the processing of, your personal data).
We may obtain certain personal data about you when you visit the Ropahoy website or mobile application (such as your name, email address, browser information, IP address, information about your actions (views/clicks) for example:
We may use your personal data for the following purposes:
If you have given permission, we may contact you (unless you have asked us not to do so) by email about promotions and special offers that may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt out at any time. See further 'Your rights', below.
We may disclose your personal data to:
We will use technical and organisational measures to safeguard your personal data, for example, we store your personal data on secure servers.
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.
We may monitor and record communications with you (such as emails, live chat or customer service telephone conversation) for the purpose of providing better service.
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
We may need to transfer your personal data outside the European Economic Area, for the purpose of storage. You agree that we may transfer your personal data to countries outside the European Economic Area. Rest assured that we will always ensure any transfer is subject to appropriate security measures to safeguard your personal data.
You have the right to request access to personal data that we may process about you. If you wish to exercise this right, you should:
You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should:
You have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should:
We welcome your feedback and questions. If you wish to contact us, please send an email to contact@ropahoy.com
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.
A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies on this website to:
The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally.
In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested (e.g. to enable you to put items in your shopping basket and use our check-out process).
There is a notice on our home page which describes how we use cookies and which also provides a link to our Website privacy policy. If you use this website after this notification has been displayed to you, we will assume that you consent to our use of cookies for the purposes described in our Website cookie policy and Website privacy policy.
We work with third-party suppliers who may also set cookies on our website, for example Facebook, which we use to show your wishlist. These third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party. You will find additional information in the table below.
The table below is designed to provide more information about the cookies we use and why:
COOKIE NAME | OWNER | PURPOSE OF COOKIE |
Google Analytics | Google Inc. | This is a web analytics service provided by Google, Inc which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (e.g. how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had.) |
We set the Facebook cookie, so that you would be able to access your Wishlist everywhere, be it our website, iOS or Android app. Also, this is how we retrieve your user id in order to recognize you, and send customised adverts relevant to your interest. | ||
Preference cookie | Ropahoy | This cookie is used to help us remember the preferences you have chosen. Example: the language you see our website in. We set this so that you don't have to change the language every time you navigate to a new page. |
Recognition cookie | Ropahoy | We use cookies when you are logged in so that we can remember you. This is how you access your Wishlist. This prevents you from having to log in every single time you visit a new page. Logging with your email allows us to send you marketing emails. |
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.